Shipping policy

Shipping Policy

Last updated: September 8, 2026

At Plushy Kitten, we aim to make your shopping experience simple and convenient.

Free Shipping

We offer free shipping on eligible orders within the United States.

There is no separate shipping fee added at checkout for eligible orders.

Processing Time

Orders are typically processed within 1–3 business days after successful payment confirmation.

Orders placed on weekends or holidays may begin processing on the next business day.

Delivery Time

After your order has been processed and shipped, the estimated delivery time is:

5–9 business days

Delivery estimates are not guaranteed and may vary depending on the destination, carrier, weather, holidays, or other circumstances outside our control.

Order Tracking

When tracking information is available, we may provide a tracking number through your order confirmation or shipping notification.

Tracking information may take some time to update after your package has been handed to the carrier.

Shipping Address

Please make sure your shipping information is accurate before completing your order.

If you provide an incorrect or incomplete address, delivery may be delayed or the package may be returned. Additional costs or other restrictions may apply in such circumstances.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact our customer support team with your order number.

We will review the shipment status and assist you in locating the package.

Delivery Issues

Plushy Kitten is not responsible for delays caused by events outside our reasonable control, including severe weather, carrier disruptions, holidays, incorrect addresses, or other unforeseen circumstances.